All Inclusive
Available at no charge
- 24h reception.
- Air conditioning in the buffet and in the 3 restaurants.
- Consierge in each building.
- Doorman in each building.
- Business Center and Business Service.
- Dry cleaning service.
- Lifts.
- Fitness equipment.
- Wi-Fi Internet Access (additional charge in the room).
- Children's club with 3 age divisions, ,with specialized staff.
- Supervised children's activities (from 2 to 12 years old).
- Night Club (in the lounge bar) .
- Multilingual staff.
- Parking .
- Parasols (one per room) .
Available with charge
- Audiovisual equipment.
- Babysitting service (on request 24h in advance, subject to availability).
- Beauty treatments.
- Currency exchange.
- Medical service.
- Hairdresser.
- Newsstand and souvenir shop.
- Car rental service.
- Travel and tours agency.
- Translation services.
- safety deposit-box.
- Massage treatment.
- Hairdresser.
- Special packages for weddings and honeymoons.
- Room service las 24h .
- Laundry.
- Sauna and steam baths.
- Private beach.
- VIP pack (extra comforts, Private beach and private consierge).

All Inclusive
Our all-inlcusive package offers
- 24h reception.
- Air conditioning in the buffet and in the 3 restaurants.
- Consierge in each building.
- Doorman in each building.
- Business Center and Business Service.
- Dry cleaning service.
- Lifts.
- Fitness equipment.
- Wi-Fi Internet Access (additional charge in the room).
- Children's club with 3 age divisions, ,with specialized staff.
- Supervised children's activities (from 2 to 12 years old).
- Night Club (in the lounge bar) .
- Multilingual staff.
- Parking .
- Parasols (one per room) .
Available with charge
- Audiovisual equipment.
- Babysitting service (on request 24h in advance, subject to availability).
- Beauty treatments.
- Currency exchange.
- Medical service.
- Hairdresser.
- Newsstand and souvenir shop.
- Car rental service.
- Travel and tours agency.
- Translation services.
- safety deposit-box.
- Massage treatment.
- Hairdresser.
- Special packages for weddings and honeymoons.
- Room service las 24h .
- Laundry.
- Sauna and steam baths.
- Private beach.
- VIP pack (extra comforts, Private beach and private consierge).
Hotel Facilities
- International cuisine buffet-restaurant “Jaal-Ha” open from 7:00 till 11:00 and from 12:00 till 17:00.
- A la carte restaurant with Italian cuisine. (Booking required. Open from 18:00h a 22:00h)
- A la carte restaurant with Mexican cuisine. (Booking required. Open from 18:00h a 22:00h)
- A la carte restaurant with Frenc cuisine. (Booking required. Open from 18:00h a 22:00h)
- A la carte seafood restaurant. (Booking required. Open from 18:00h a 22:00h)
- A la carte restaurant with cuisine specialized in American meat. (Booking required. Open from 18:00h a 22:00h)
- A la carte restaurant with Oriental cuisine.
- 3 swimming pools sized 2.750m2 with separate area for kids.
- Sports baropen 24h. Breakfasts from 5:00 am till 7.00.
- Two tennis courts.
- Voleyball court.
- Golf course.
- Fully equipped gym.
- Theater.
- BlueBay Spa, sized 2.500m2 with first class service open from 9am till 19pm.
- Conference hall with capacity for up to 650 people.
- Internet room (extra charge).
- Shopping mall with boutiques, newsstand, tobacco shop and souvenir shops.
Entertainment and Acivities
Entertainment and activities available within or near the hotel at no charge
- Children's activities.
- Table tennis.
- Water activities and AquaGym.
- Giant chess board (next to the pool).
- Tennis.
- Theater.
- Scuba-diving (tours at additional cost).
- Universal gym (bicycle, stepper, treadmill,...).
- Volleyball (in the pool).
- Entertainment and sports equipment.
- Mini Club with specialized monitors.
Available at the hotel or belonging to the hotel with charge
- Recreational facilities.
- Tennis lessons.
- Karaoke (once a week).
- Billiard.
- Shopping mall with boutiques, newsstand, tobacco shop, etc.
- Non-motorized water sports: sailing, kayaking, etc.
- Deep-water diving.
- Massages, facials and body treatments.
- Golf (in El Camaleón Mayacoba).
Available in the hotel area, all at no charge
Available in the hotel area, all with charge
- Deep-water diving.
- Water jets.
- Catamaran tours.
- Tour de Fishing.
- Bicycles (normal and mountain bikes).
- Campo de prácticas de golf.
- Fishing.
- Night clubs.
- Racquetball.
- Hiking.
- Squash.
- Football.
- Horseback riding.
- Water-skiing.
- Wine tasting.